When you contact us by phone, chat or email, you'll be connected with a friendly representative right here in Maine. Why? Because to us, Maine is more than just an address – it's a part of who we are.
HOW DO I MAKE A RETURN OR
CAN I RETURN SOMETHING IF
I DON'T HAVE MY RECEIPT?
Yes we're happy to accept your return or exchange without a receipt if the items were purchased directly from us.
For details and special conditions, visit 100% Guaranteed.
HOW DO I TRACK MY PACKAGE?
Visit Purchase History & Order Tracking to check the status of your shipment(s).
If you provided your email address when placing your order, we'll send you an email with the shipper's tracking number(s) for your shipment(s). We usually provide this information within two days of placing your order. If you deleted or never received this email, please contact us and we'll be glad to provide you with the shipper's tracking information.
HOW DO I DETERMINE MY SIZE?
HOW DO I REDEEM A
If you have a promotion code to redeem, you can enter it in your Shopping Bag (below your list of items near the bottom of the page). You can also enter a promo code on the Payment screen during checkout.
If you were offered a promotion via email, simply click the link in the email offer and the code will automatically be applied to your order.
HOW DO I REDEEM A COUPON?
HOW DO I REDEEM A GIFT CARD?
As you complete your order, you'll be able to redeem your gift card during checkout on the Payment Options screen.
Get more information about Gift Cards.